VIRGINIA M. BATES has over twenty years of experience consulting with agencies and carriers as well as managing insurance operations for both a carrier and a large regional agency. She has a background in all property and casualty lines, experience as director of a country-wide underwriting school and direct involvement in many industry automated systems.  As co-founder of VMB Associates Inc., she has worked with many agencies/brokerages on intelligent selection and use of technology, profitability, reducing E&O exposure, internal operations, marketing strategies, carrier relationships and successful use of technology. She speaks often on the evolving exposures and preventive strategies related to automation and electronic processing and documentation. She has conducted E&O audits and rehabilitation projects for agencies at the request of E&O carriers.  She developed and produced the Vendor Comparison Workshops that have helped thousands of agencies determine their automation needs and options.

She is a certified E&O instructor and regularly creates and conducts educational programs for many state agents' associations, carriers and vendor groups.  These programs encompass both technical subjects (such as personal and commercial risk management, direct and indirect property coverages, advanced workers comp coverages and rating, and umbrella coverages) and management subjects (such as E&O prevention, business planning, disaster recovery, profitable use of automation and procedures manual creation and implementation).

Virginia has consulted with the Rough Notes Company and is a frequent contributor and commentator in articles about a wide variety of subjects that appear in Rough Notes Magazine.

Virginia's educational background includes an honors degree from Swarthmore College and graduate work in management science.  She is a licensed broker and licensed insurance adviser.

SOME SAMPLE REVIEW COMMENTS (from classes and consulting work):

"Her positive attitude is always inspirational.  Her knowledge of material is always enlightening. The industry should be proud to have her."

"The Best!"

"Virginia explains everything and she is able to keep it interesting!"

"Excellent - Good sense of humor."

"Real life examples and time went by so fast!"

"Relaxed yet comprehensive"   "She was fantastic!"

"I wish I had Virginia Bates for all my classes"

"I look forward to Virginia Bates teaching seminars"

“I love to have you in our office.  Everything seems possible at the end of the day!”

To contact VMB Associates about consultation services or educational offerings to your agency, brokerage, or company: email Virginia Bates at vmbinc@aol.com or call her at 781-665-0623.